Clements Worldwide - Washington DC - The Help Desk Analyst serves as the front line for all technology related issues They are responsible for provisioning installation operation and maintenance of systems hardware software and related infrastructure Candidate must have the ability to think through problems and come up with innovative solutions possess a strong learning ability and be eager to work in a rapidly changing environment This position requires a strong emphasis on customer service organizational and process management skills over technical skills Primary Duties and Responsibilities Monitor and respond quickly and effectively to client requests Maintain existing computers and related equipment troubleshoot and repair malfunctioning desktops laptops printers and mobile devices Test and install new equipment move or rearrange existing equipment as needed Provision and configure new computers mobile devices and other accessories Maintain complete inventory of computer and phone related hardware consumable supplies... - CONTRACT_TYPE_ - CONTRACT_PERIOD_
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